Discreet Packaging
Confidentiality is important to us.
All orders from Oz Sex Toys Online are shipped in plain packaging with no indication of the contents.
The return address label on all external packaging is a personal name and address, once again with no reference of sex toys or adult products.
Placing An Order
Any order can be placed securely online with 128bit Security on PCI DSS server or by calling Oz Sex Toys Online Customer Service at (Mobile) 0414 404 460. All merchandise shipments are securely wrapped in plain packages with no indication of the contents on the outside.
We strive to process your order within 24 hours of it being received and paid for. All orders will be processed within 48 hours once payment is cleared. Over holiday periods and during sales promotions however this may not always be possible. If your order is delayed for any reason, we endeavour to contact you and advise you of shipping times. The time that actual delivery takes place varies on the area you would live.
Many of the products we sell come with a "manufacturers' warranty" card in the sealed package.
To protect your privacy, we provide our own guarantee. You need only return the product to us if defective! To find out where your order is, you can ring 0414 404 460
Please include your full name, address, postcode and daytime phone number, as well as the receipt number located on your confirmation e-mail. You may also speak with any of our friendly customer service agents on 0414 404 460.